COVID-19: ABPmer business continuity

17/03/2020

In view of the escalation of COVID-19, we would like to assure clients of our business continuity actions during this unprecedented time.

The health and well-being of our staff and clients are of utmost importance.

The actions outlined below reflect this priority while ensuring, as far as possible, minimal disruption to service.

With immediate effect, with a few exceptions, all staff are working from home. We have robust remote access to our corporate systems in place to provide continuity of service. You can contact them on the usual number(s), as call forwarding is in process.

Audit and compliance work

In line with the policy guidance of our parent company, Associated British Ports, on Compliance Tasks, all on-site audit work will continue until further notice. To discuss or book a compliance audit, please contact Monty Smedley on +44 (0)23 8071 1892.

Business meetings

We have suspended all face-to-face business meetings where our staff do not need to be physically present. If you have a meeting scheduled with us, we will be in touch to arrange a telephone or teleconference alternative.

Training courses

As our training courses are delivered most effectively in person, all courses hosted by ABPmer in Southampton originally scheduled in March and April have been cancelled. We will offer you a full refund of the course fee, or transfer you to a future course – see link below for details.

If you are unsure whether your training course is affected, please contact your host.

For more information on our training courses, please click here.

Industry events

We regularly meet clients and contacts at industry events. Most events we were planning to attend in the coming months are either cancelled or postponed, and our own internal policy prevents staff from nonessential travel at this time.

We are continuing to update our website with industry events that are currently scheduled or rescheduled after April and look forward to hopefully seeing you there later in the year.

For more information about industry events we intend to attend, please click here.

Get in touch

COVID-19 is an extraordinary challenge to all of us.

Please be assured we are doing everything possible to maintain the level of service you expect from ABPmer.

We will continue to update you, as needed.

In the meantime, if you have any questions about our response to the coronavirus, or our contingency planning in general, please contact us on +44 (0)23 8071 1847 or email enquiries@abpmer.co.uk.

Thank you for your understanding.

This article was edited shortly after publication to reflect that all staff are now working from home.

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Nick Kitson

Head of Operations

+44 (0)23 8071 1847

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